At ACD we pride ourselves in giving the best help in the business. When you call ACD you get to talk to a real person who has a complete knowledge of the operation, use and setup of all products we sell. All ACD products also include easy to understand, detailed installation instructions. Whether you have any pre-sale application questions, post sale installation or setup questions someone is here to help. Please have your model# or complete product description when calling. Tech help is available Monday-Friday 9AM to 5PM E.S.T. call us at (610) 987-8999.